Troubleshooting Free & Open Software

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  • Check official sources for documentation

Such as man page, official website, wikis

  • Check official sources for bugs

Official bug tracker, Debian bug tracker, Savannah bug tracker, gthub issue tracker

  • Search internet (blogs, et al)

This can be helpful or not at all.

  • Review source code, and source documentation.

Checking a bug tracker is one of the most easily missed steps. Skipping to step 3 (internet) before checking the trackers is oftentimes a mistake.