Dishonest Tech Support

From Steak Wiki
Jump to navigationJump to search

An interesting day in IT, is when you have to play Sherlock Holmes, and determine that the tech support you are dealing with is a delinquent giving you the run around to kill time. The answer is to ask for his manager, and get an email with a ticket number of the phone call from the company. how quickly network issues magically get resolved, then.

NOTE: Innocent until proven guilty. don't accuse until you are certain you are right. a fool, quickly accuses. However, you have to accuse, if you are being wronged.

  • Requires some knowledge of technology